What We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw through those wallets,
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so we can process your request and keep a record for your account history. Device and session data — your IP address, browser type, and pages visited — help us keep the platform running correctly and detect unusual activity on your account. We do not sell
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your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Retention periods vary by data type: account information is held while your account remains active and for a
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period after closure as required by applicable law. Where local law in Bangladesh or your eligible region imposes specific obligations on how we handle your data, those requirements take precedence. If you have questions about what we hold on you, the contact paths in the support
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section below are the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.